I am getting an "unknown user" error

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Here's a great tool to debug "unknown user" errors and get your authentication working properly:

Your email address

Check!

invalid email

(thinking…)

Reset

or sign in with

UserVoice password

Your name

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You'll receive a confirmation email with a link to create a password (optional).

Signed in as (Sign out)

New users can just enter their email address :)